- Access spectrum mac address filtering how to#
- Access spectrum mac address filtering install#
- Access spectrum mac address filtering pro#
Access spectrum mac address filtering install#
For more info, see Install Surface and Windows updates.
Access spectrum mac address filtering pro#
If you have a Surface Pro 3 or Surface 3, you can use another PC with Internet access to download the file to a USB drive and transfer it to your Surface. For more info, see How do I use Skype WiFi? Use the Skype WiFi app to find a Wi-Fi hotspot. Go to a friend’s house, your workplace, or connect to a public network at a coffee shop or library. If you can’t connect to your home network, here are some other options:
Installing the latest updates can help fix many common Wi-Fi connection issues, but you’ll need to be online to download the updates. Select the search box in the taskbar, enter network troubleshooter, and in the search results, select Identify and repair network problems. The Windows network troubleshooter can help diagnose and fix Wi-Fi problems. Let them know that you can see your wireless network from multiple devices but can’t connect to it. If you still can’t connect, contact your Internet provider or the manufacturer of your wireless router. If you change your router's MAC filtering settings, restart your router before trying to connect your Surface to your wireless network. To change MAC filtering settings on your router or to add the MAC address of your Surface to your router’s authorized list, refer to the info that came with your router or go to the hardware manufacturer's website. This is the MAC address for your Surface. Select the search box in the taskbar, enter cmd, and in the search results select Command Prompt.Īt the command prompt, enter ipconfig /all and press Enter.įind the Physical Address. Turn off MAC filtering temporarily to see if that is preventing your Surface from connecting to your wireless network.Īdd the MAC address of your Surface to your router’s authorized list. If MAC filtering on your router is turned on, try one of the following: Unfortunately, MAC filtering can also prevent your Surface from connecting to your wireless network. Wireless routers can prevent unauthorized network access by using a feature called MAC filtering. For more info, see Command Prompt: frequently asked questions. You should be comfortable with using a command prompt. Note: This solution contains some advanced troubleshooting steps. If you still can’t connect, follow the instruction in Advanced troubleshooting: Check to see if MAC address filtering is enabled, at the end of this page. Try to connect to your Wi-Fi network (to see how, go to Get online.) Make sure the info is correct or make changes as necessary. Go to Start, and select Settings > Time & language. Solution 2: Check the date and time settingsĬheck and, if needed, correct your date and time settings on your Surface. If your Surface still can’t connect to your wireless network, try Solution 2. Go to Start > Power > Restart to restart your Surface and re-connect to Wi-Fi. Solution 1: Restart your Surface and reconnect to Wi-Fi If you can connect to Wi-Fi on another device but your Surface still can’t connect, try the following solutions. If you can connect to your network on another device but not on your Surface, see Wireless network works on other devices but not on Surface below. Go to Wireless network doesn’t work on other devices below. If your wireless network doesn’t work on any other devices, the problem might be with the network or hardware itself. Can you connect to your wireless network and go online from another PC, tablet, or smartphone?
If your wireless network appears in the list of available networks on your Surface but you can’t connect, you should first make sure the network is working properly on another device. If you can now connect to your wireless network but still can’t access the Internet, see Can’t connect to a wireless network for other solutions.
Access spectrum mac address filtering how to#
If you’re not sure what your network password is, see How to find your wireless network password. Make sure you’re using the correct password for your router The wireless network icon is in the taskbar. Your wireless network is in the list of available networks but you can’t connect to it.
In Settings > Network & Internet > Airplane mode, Airplane mode is also Off. Go to Start, and select Settings > Network & Internet > Wi-Fi. If you’re having other issues with Wi-Fi, see Can’t connect to a wireless network for other solutions.Ĭheck the Wi-Fi settings on your Surface: Important: Before trying any of these solutions, make sure that the symptoms you have are the same as those described below.
0 kommentar(er)
